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Rather than piling on Amazon…let’s talk SaaS mindset

July 3, 2012 Update:  I wrote this post over a year ago, in April 2011, when Amazon had a significant outage.  In the wake of this weeks outages, I thought it was worth reposting…) April 2011:  The easy thing to do today would be to pontificate about the Amazon outages and the impact they had on service delivery for a wide range of SaaS providers…but you don’t need this blog

Bridging to SaaS Success – A Basic Blueprint

(June 2012 – A quick note and update:  While I originally wrote this series in early 2011, today it seems both slight dated, but also more relevant than ever.  While I still see packaged software vendors, nearly 100% now have significant SaaS/PaaS and IaaS efforts underway.  It is without a doubt the future and it is here.  However, many managers still have not fully understood the